We expand our Online Training Offer: Do you want to know how we do it? Sign up for the Mindfulness Online Workshop that we will organize next April 28 At Consulting C3 we have expanded our Online Training Offer so that workers do not cease in their efforts to continue improving and learning new techniques. … Continue reading Consulting C3 expands its Online Training Offer
At MST Holding we have been working with Telework for weeks. Are you a company that offers Customer Service? See how we can help you At MST Holding we launch your 1st level Customer Service in a few days. Do not hesitate to outsource your service and maintain the level of quality that your customers … Continue reading In MST Holding we bet on Telework: what about you?
In times of crisis such as the Coronavirus crisis, Call Center services are playing a fundamental role in the continuity of many businesses We live in a moment of uncertainty in which the Covid-19 will deprive us of many freedoms. The companies are one of the biggest victims. It is a good time to outsource … Continue reading Contingency Plan for your Call Center
Why do proactive agents achieve results and are able to face crisis situations? In this case we will talk about the benefits of being a proactive agent Two people who work in the same work environment, with identical responsibilities and under the same circumstances can perform their work in very different ways. One questions the … Continue reading How to win clients by being proactive agents
We must take into account Artificial Intelligence in our companies, at MST Holding we already do it Today artificial intelligence is not an option for business, but a necessary decision for the management of services and products with users. Undoubtedly, we are not prepared for the transformative effect that it involves. AI is a reality … Continue reading Is artificial intelligence a reality or an illusion?