“eAlicia helps us assess the Internal Quality of services”: RACC

A few days ago we were able to speak with Meritxell Martínez, Toni Vilés and Tomás Escofet, members of the RACC, who use eAlicia to evaluate the calls answered by the teams and measure the internal quality of the services Meritxell Martínez, Tomás Escofet and Toni Vilés have attended us to send us their evaluations … Continue reading “eAlicia helps us assess the Internal Quality of services”: RACC

Accelerate transformation with the Digital Observatory

C3 digital by MST Holding instaura el servicio Observatorio Digital para empresas que quieran apostar por la transformación digital From C3 Digital we have created the digital observatory to help companies in their journey of user experience. The digital laboratory has selected experts in digital analytics and monitoring tools to take care of your brand's … Continue reading Accelerate transformation with the Digital Observatory